Terms & Conditions

Bellix Aesthetics Pty Ltd Trading as HOT TEC | Advanced Aesthetic Technologies 

Effective Date: 01 August 2025

Your Privacy and Bellix Aesthetics Pty Ltd (ABN 19667472737) (collectively and individually referred to as “HOT TEC | Advanced Aesthetic Technologies”, “we”, “us” or “our”).

 

CONSENT TO SITE TERMS

By accessing and using this Site, our social media channels and any other materials made available to you or provided to you on this Site, whether made available for purchase or not, you are taken to accept our Terms. 

 

NO MINORS

By using the Site, accessing or purchasing any products or services, you warrant that:

  1. you are over 18 years of age and have the legal capacity to enter into a legally binding contract;
  2. have read and accepted these Terms; and
  3. will comply with these Terms.

 

APPLICABLE LAW & REGULATION

Our Clinic complies with all applicable laws and regulations relating to the provision, promotion, and advertising of health and skin-related services, including but not limited to:

  1. Therapeutic goods laws,
  2. Consumer law obligations,
  3. Health service advertising restrictions,
  4. Clinical governance obligations.

Specific legal obligations may apply to different services offered, including additional requirements in certain states (see TELEHEALTH SERVICES).

 

SERVICE AVAILABILITY

Certain services offered through our Clinic may be subject to specific clinical or legal requirements that affect whether or when they can be delivered. For example:

  • Some procedures may require a prior consultation or written direction from a qualified practitioner before proceeding;
  • In some locations or jurisdictions, services may not be delivered on the same day as your initial appointment due to regulatory or practitioner availability requirements.

We will notify you during the booking or consultation process if your desired treatment cannot be provided immediately. 

 

SCOPE OF SERVICES

You acknowledge:

  • Some services offered by our Clinic may involve prescription-only products or procedures and may require a full clinical assessment by a qualified practitioner.
  • Services involving medications or regulated devices may be subject to additional legal and professional requirements.
  • Services may be declined or deferred where not clinically appropriate.

Prescription Services & Third-Party Providers

Where required by law or clinical guidelines, prescription medications or treatment products may only be supplied following consultation with an appropriately qualified healthcare practitioner. In such cases:

  • You consent to the Clinic working with a third-party prescriber or pharmacy to assess your suitability and, if appropriate, facilitate a prescription.
  • Any prescription is issued at the sole discretion of the prescribing practitioner and is subject to their professional judgment.
  • The advice, directions, and medical decisions of the prescriber do not constitute advice from the Clinic or its team.
  • The Clinic does not accept liability for the outcomes, decisions, or clinical opinions provided by external prescribers.
  • Additional fees may be payable to the prescribing service or pharmacy, and these are separate from the fees charged by the Clinic. You will be informed of these fees prior to proceeding.


TELEHEALTH SERVICES

Where available, our Clinic may offer Telehealth consultations. You acknowledge that:

  • Telehealth consultations are not suitable for all procedures or clients.
  • Any treatment recommendations via Telehealth are based on the information provided remotely.
  • A follow-up in-person consultation may be required before proceeding with certain treatments.

 

CHANGES TO THESE TERMS

We reserve the right to change or modify these Terms at any time consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on this Site. It is your responsibility to review these Terms prior to use and periodically throughout your use of our Site and services. If at any time you choose not to accept these Terms, you should not use this Site.

By remaining on this Site and your continued use of this Site is deemed acceptance of any modifications or amendment of these Terms. You may also accept these terms where you click “Agree” or “Accept” or “Buy” or “Book” where such an option is made available to you during your use of the Site. If you’re uncertain about the Terms or anything else on our Site, please don’t hesitate to contact us before completing any purchase.

 

USE OF ARTIFICIAL INTELLIGENCE (AI)

Our Clinic may use secure third-party AI-powered software to assist in administrative tasks such as:

  1. Clinical note-taking,
  2. Appointment summaries,
  3. Transcription of consultations.

AI tools are used to improve efficiency and service quality. All data is managed in accordance with our Privacy Policy, and appropriate data security standards apply. No AI software is used for diagnosis or treatment decisions.


BOOKINGS AND CONSULTATIONS

All bookings made through our Site or affiliated platforms are subject to our Booking Policy, which forms part of these Terms. Please ensure you have reviewed it carefully before proceeding. [Insert hyperlink to booking policy]

  • Consultations must be booked via our Site or designated platforms.
  • Fees for consultations are payable at time of booking.
  • You may be asked to complete intake forms and health history before treatment.
  • We reserve the right to decline or refer treatment if we deem it unsafe or inappropriate.
  • Cancellation of Consultation & Refunds

Should you need to cancel your consultation please review the Cancellation and Refund Policy located here [INSERT HYPER LINK TO THIS POLICY AT THE WORDS “here”], These Terms incorporate our Cancellation and Refund Policy which sets out terms and the process for cancelling your consultations.


PAYMENT PLANS

  1. We may offer eligible clients the option to pay for certain services via an approved payment plan. You acknowledge and agree that:
  2. Payment plans are subject to approval and eligibility criteria.
  3. Services that involve regulated or prescription-based treatments may not be eligible for any incentives, bonuses, or perks associated with payment plans.
  4. By entering into a payment plan, you agree to the full amount payable, even if you later choose not to proceed with the service, subject to your rights under applicable consumer law.
  5. You authorise us to securely store and automatically charge your nominated payment method for the amounts and on the schedule outlined in your payment plan.
  6. You are responsible for ensuring your payment method remains valid and has sufficient funds.
  7. Where a payment fails or is declined, we may suspend or cancel your appointments, deny access to services, and refer the outstanding balance to a third-party collection agency.
  8. All payment plans are subject to the terms set out in the "prices and payment" section of these terms.
  9. Where applicable, a separate payment plan agreement may be provided which outlines the schedule, terms, and conditions specific to that arrangement.

 

PRICES AND PAYMENT 

Prices

All fees for services and products listed on this Site are stated in Australian Dollars (AUD) and inclusive of any applicable Goods and Services Tax (GST) unless otherwise indicated. By making a booking or purchase through our Site, you agree to:

  1. Pay all fees in full and on time as outlined at the point of purchase or booking;
  2. Allow us to charge your nominated payment method, including via secure third-party payment gateways;
  3. Ensure that your payment information is accurate, complete, and up to date.

We reserve the right to update our pricing at any time. The price applicable to your purchase is the one displayed at the time your order is confirmed. Failure to complete payment may result in cancellation of your order or booking.

Discounts

We may from time to time provide discounted products and/or services. You may only use one discount code with each purchase. We reserve the right to reject or cancel any orders where you add more than one discount code. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Discount codes and/or vouchers cannot be used in conjunction with any other offer or promotion.

Credit card authorisation

We offer visitors who want to purchase from our site the option to pay for the products and/or services by credit card or such other method of payment as notified by us from time to time. You acknowledge and agree to make timely and full payments to us for the products and/or services purchased. Where you use a credit card, you warrant that you have the necessary rights and authority to use that credit card. You authorise us to automatically charge the credit card on file for any and all payment balances owed and agree to keep all billing information current at all times. Where you fail to make payment or payment is declined for any reason, we may revoke your access to the products.

 

VOUCHERS AND GIFT CERTIFICATES

Vouchers and gift certificates may only be redeemed in accordance with their stated terms and conditions. They are non-transferable, not redeemable for cash, and may not be used in conjunction with other discounts or promotional offers unless explicitly stated. We reserve the right to reject the use of any voucher that we reasonably believe to be fraudulent, expired, or not issued by us.

 

PRODUCTS AND ALLERGIES

  1. We may offer skincare and other cosmetic or health-related products for sale either in-clinic or through our Site. These products are provided for general use and may not be suitable for all skin types or individual conditions.
  2. It is your responsibility to inform us of any known allergies, sensitivities, or adverse reactions prior to the purchase or application of any product. While we may offer general guidance, we do not provide personalised medical advice regarding product suitability. You should consult a qualified health professional if you have any concerns.
  3. All products must be used strictly in accordance with the manufacturer’s instructions. You must read all labels, packaging inserts, and usage directions before applying or using any product. 
  4. In the event of an adverse reaction, you must discontinue use immediately and seek appropriate medical attention. You must also notify us as soon as possible with full details of the product used and the nature of the reaction. This will help us assess whether any further action or reporting is required.
  5. To the extent permitted by law, we do not accept liability for any adverse reactions, allergic responses, or sensitivities caused by any product purchased or applied. Nothing in this clause is intended to exclude any rights you may have under the Australian Consumer Law.

RELATED PRODUCTS AND SERVICES

  1. Certain products or services offered by the Clinic may be subject to regulatory restrictions and professional advertising guidelines. As a result, not all treatments or therapeutic products may be publicly listed or described on our Site.
  2. This includes, but is not limited to, prescription-only or medications and services that require clinical assessment by a qualified health practitioner.
  3. Information about such treatments may be made available during consultation or upon request, in accordance with applicable laws and professional standards.

 

PERSONAL USE ONLY

Any products available for purchase through this Site or our Clinic are intended strictly for personal use and must not be resold, redistributed, or repackaged in any form. You must not use these products for commercial purposes, supply them to others for use or resale, or represent them as part of any unauthorised treatment or service. We reserve the right to limit or refuse sales of products where we suspect such activity.

 

HEALTH DISCLAIMER AND PROFESSIONAL ADVICE

The content, services, and materials provided on or through this Site are for general informational purposes only. They do not constitute, and are not intended to substitute, professional advice, medical diagnosis, or treatment specific to any individual’s circumstances. Accessing or using our Site, including any products, articles, consultations, or digital content, does not create a practitioner-client or physician-patient relationship.

We strongly encourage users to consult with a qualified healthcare professional before acting on any information presented on this Site or before undertaking any treatments, products, or services offered by the Clinic. Each individual’s health needs and circumstances are unique, and only a qualified professional can assess your suitability for any treatment or product.

Our services and content are not to be relied upon for diagnosing or treating any mental or physical health condition. We do not guarantee specific results or outcomes, and any testimonials or references to results (if shown) are not intended to represent typical or guaranteed outcomes.

While we make efforts to provide accurate, up-to-date information, we do not warrant the completeness, reliability, or applicability of any information presented. Medical and scientific knowledge continues to evolve, and some content may become outdated or inapplicable to your circumstances over time.

We reserve the right to decline services where we believe they may not be clinically appropriate and do not accept responsibility for determining your suitability. Any reference to third-party products, services, or programs is not intended as an endorsement, sponsorship, or guarantee of effectiveness.

 

NO GUARANTEE OF RESULTS

While we aim to provide high-quality treatments and services, we do not guarantee any specific outcome or result from any cosmetic or skin treatment.

You acknowledge and agree that:

  • Individual responses to treatments vary from person to person
  • Results depend on a range of factors including skin type, medical history, lifestyle, and aftercare
  • No cosmetic treatment outcome can be guaranteed, predicted with certainty, or promised in advance

To the maximum extent permitted by law, we make no representation or warranty that any treatment will achieve a particular aesthetic result.


PERSONAL RESPONSIBILITY

By using our Site, you acknowledge you are solely and personally responsible for any results you achieve. You further acknowledge and agree that you will undertake your own due diligence and judgement before applying anything you have gained or learned from your use of this Site, taking into account your own personal circumstances.

 

BRAND AND PRODUCT REFERENCES

Any reference on our Site or in our materials to specific treatments, technologies, products, or brand names (including trademarked terms such as “CoolSculpting®”, “HydraFacial®”, or similar) is provided solely for the purpose of describing the types of services that may be offered in the industry.

Such references do not constitute and must not be interpreted as any form of sponsorship, endorsement, recommendation, or affiliation with any manufacturer, brand owner, supplier or distributor, unless expressly stated in writing.

We do not advertise, promote or recommend any prescription-only medicines or regulated therapeutic goods. Any decision to prescribe or administer such products is made independently by an authorised health practitioner in accordance with applicable law.

 

FEEDBACK, COMPLAINTS AND DISPUTES

Feedback and Complaints Process

We are committed to ensuring your satisfaction with our products and services, including any treatments or digital products you have purchased. If you encounter any issues or have concerns about your order, please contact us immediately so we can work to resolve them as quickly as possible. Should an issue not be resolved to your satisfaction while interacting with our customer service team, please follow this process: 

Contact us:  Use our Contact Form https://www.hottec.co/pages/contact or email us at hello@hottec.co to submit your feedback.  Please include:

  • your name;

  • your email address;

  • Your order number or client reference number (as applicable); 

  • Date of any treatment; and

  • details of your concern or complaint.

Acknowledgement

We will acknowledge your complaint within 3 business days. 

Resolution Timeline

We aim to resolve all complaints within [14] business days. If resolution within this timeframe is not possible, we will inform you and provide a clear explanation and an expected timeline for resolution.

Public Reviews and Statements

We welcome fair, honest feedback. Nothing in these Terms is intended to prevent you from sharing genuine opinions about your experience or from exercising any non-excludable rights under the law.

You agree not to publish statements about us that are unlawful, including statements that are defamatory, misleading or deceptive, threatening, harassing, or that disclose confidential information or another person’s personal information without consent. We may respond to or request the moderation of content that appears to be unlawful or in breach of a platform’s terms of use.

If you experience an issue, we encourage you to contact us directly through the complaints process set out above so we can try to resolve it quickly and fairly.

Mediation

Where a dispute cannot be resolved, it will be submitted for mediation in accordance with The Arbitrators and Mediators Australian Mediation and Conciliation Rules. Should the dispute be unable to be resolved at mediation, you agree to submit to the exclusive jurisdiction of the courts of the State or Territory where we are located.

 

INTELLECTUAL PROPERTY

The Site, products and services contain intellectual property owned by us and/or by third parties that license the content to us (“Third-Party Licensed Intellectual Property”), including, without limitation, trademarks, copyrights, proprietary information, designs, patents and other intellectual property rights, as well as the business name, logo, images, all designs, text, videos, audio files, graphics, other files, and software (“Content”). Your use of the Site, the products and/or the services and access to any Content does not grant or transfer any rights, title or interest to you in relation to this Site, the products and/or services or the Content.

 

NO COMMERCIAL USE

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever the Site, our products and/or services or the Content, our Intellectual Property and Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products and services, Content, without refund, if you are found to be violating these Terms. 

 

FREE OR PAID CONTENT

Where you download or purchase our digital products (including checklists, guides, ebooks, workbooks, video or audio content) (Digital Products) you are granted a non-exclusive, non-transferable, limited licence to access and use the Digital Products for your own personal use. You may not assign or transfer the Digital Products to any other person without Our express written consent. We reserve the right, in our sole discretion, to accept or refuse to provide the products and/or services to you at any time for any reason.

Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create derivative works of, enhance or in any way exploit any of the Digital Products in any manner whatsoever except as authorised by us.

 

LINKS TO OTHER WEBSITES

Our Site and social media channels may have links to other sites operated by third parties. Unless we expressly tell you otherwise, we do not in any way, endorse, control or approve of and nor are we responsible for the content on those websites. It’s up to you to decide if those websites and their content work for you, and we recommend that you investigate and do your homework to find that out.

 

PRIVACY

These Terms also include our Privacy Policy which sets out how we use your personal information, which can be accessed here [insert link]. By using this Site, you consent to the processing described in the Privacy Policy and warrant that all data provided by you is accurate.

 

CREATING AN ACCOUNT

To place orders and access some features of the Site, you may have to register an account. This means you’ll have to give us accurate information including your name, if applicable your business name, address, a valid email address and telephone number and you must be at least 18 years old. You warrant that any information you provide during the account set up process is accurate and correct at the time you provide the information and that you’ll update information should there be any changes to the information provided. You’ll be solely responsible for the activity that occurs on your account (including orders placed on your account) so keep your account password secure. We reserve the right to suspend or cancel your account at any time, at our sole discretion, if you breach any provision of the Terms or applicable law or where your conduct impacts our reputation. 

 

DIGITAL PRODUCTS 

Upon purchase of a downloadable product from this Site, you will receive an email with a link to complete the purchase of your product including, where applicable, a direct download for your product.

Products may be available on this Site without a need to purchase or download them. You agree and accept full responsibility and risk for downloading and using these products. You agree that you will indemnify and hold harmless, HOT TEC | ADVANCED AESTHETIC TECHNOLOGIES and all our related entities and personnel, against liability for any harm or loss caused by the downloading and use of these products.

You agree that it is your responsibility to ensure that you have the appropriate programs and hardware available to access and use the downloadable products and that this is not a reason for which we can offer a refund.

 

REFUNDS FOR ONLINE DIGITAL PRODUCTS 

Due to the nature of digital products, any orders received and processed by us for digital products available to be purchased online, has a strict NO REFUND/RETURN/EXCHANGE POLICY. Where we send the wrong digital product we will send you the correct digital product and where the link provided to download is not working, we will send you the digital product direct or via a revised link at no extra cost.

 

ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES

You acknowledge and agree that you will be bound by any affirmation, acceptance or agreement that is transmitted through this Site, including but not limited to any consent you provide to receive communications from us solely by means of electronic transmission. You further acknowledge and agree that when you click on or tick “I agree”, “I consent”, or other similarly worded click or tick options by electronic means using an electronic device such as a mobile phone, tablet, desktop, laptop or any other computer device capable of allowing you to click or tick, your agreement and/or consent will be legally binding and enforceable and will be deemed to be as effective as if you had written your signature by hand.

 

SUBMITTING CONTENT TO SITE AND SOCIAL MEDIA

We always appreciate interaction on our social media channels and feedback about our Site, products and services, as it helps us to improve our Site and our products and services. Through the use of this Site, you may be invited to submit a review, you can also comment on our blog or other parts of our Site or interact with us via our social media channels. We love to hear from you! 

Where you do decide to submit such feedback or comments, you represent and warrant that:

  1. you are the sole author and owner of the intellectual property and any other rights in that content (or have the right to use that content with appropriate consents and permissions);
  2. give us permission to post or otherwise use that feedback on our social media or other channels;
  3. you waive any and all existing and future moral rights (as defined in the Copyright Act 1968 (Cth) in the content you provide us; 
  4. the content does not violate these Terms; and 
  5. you are at least 18 years old.

We reserve the right to remove a review or comment if such review or comment contains:

  1. libelous or otherwise unlawful, abusive or obscene material; 
  2. attacks our employees or another contributor; 
  3. contains material that discloses your personal information; or 
  4. is unrelated to the post or content to which you have reviewed or commented on.

Our Site and social media channels may feature  blogs by guest bloggers, the content of the guest blogs in no way represent the views or opinions of HOT TEC | ADVANCED AESTHETIC TECHNOLOGIES or its owners, shareholders, employees or others, but are the sole product of its creator. We disclaim all liability with respect to any content submitted by the guest blogger.

 

MARKETING

Our marketing complies with applicable legislation for therapeutic goods and health services. We:

  • Do not offer inducements, discounts, or bonuses in exchange for booking regulated services involving prescription products;
  • May offer general promotions for non-regulated services (e.g., skin treatments);
  • Do not publish testimonials or before/after photos where restricted by law.
  • You must not interpret promotional material as a guarantee of result or outcome.

 

SERVICE PROVIDER REGISTRATION DETAILS

Where our Site refers to individual practitioners (e.g., nurses, doctors, dermal therapists), we ensure:

  • Their professional registration number or relevant credentials are displayed or available;
  • Their services are delivered within the scope of their qualifications and legal authority.

You are responsible for reviewing practitioner credentials and understanding the scope of services.

 

PROHIBITED USE

In addition to any other prohibitions, you must not, under any circumstances use the Site or its content: 

  1. for any unlawful purpose; 
  2. to solicit others to perform or participate in any unlawful acts; 
  3. to violate any international, federal, or state regulations, rules, laws, or local ordinances; 
  4. attempt to change, remove, deface, hack or otherwise interfere with this Site or any material or content displaced on the Site; 
  5. hack into any aspect of the Service; corrupt data; cause annoyance to other users; 
  6. infringe upon the rights of any other person's proprietary rights; 
  7. send any unsolicited advertising or promotional material, commonly referred to as “spam”; or 
  8. attempt to affect the performance or functionality of any computer facilities of or accessed through this Site.

 

WARRANTIES AND DISCLAIMERS

This Site, and any products and services provided through it, are offered on an “as is” and “as available” basis. To the fullest extent permitted by applicable laws, we do not make any representations, warranties, or guarantees (express or implied) that:

  • the Site, its content, or any products or services are suitable, complete, accurate, reliable, or fit for any particular purpose;
  • access to the Site will be uninterrupted, secure, timely or free from errors, viruses, harmful components, or other digital threats;
  • any communications, data or content will be stored without failure or loss.

Any reliance you place on the information, products, or services made available through this Site is strictly at your own risk. Our products and services may not be appropriate for every individual, and results may vary depending on your personal health, skin type, or other factors beyond our control.

We do not guarantee any specific outcomes, and you are solely responsible for determining the suitability of our offerings for your circumstances, including following all usage instructions and seeking professional advice where appropriate.

 

LIMITATION OF LIABILITY – USE OF SITE

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages or losses arising out of or in connection with your access to, use of, or inability to use this Site, including but not limited to damages caused by viruses, bugs, or any computer or technical failures, or any reliance on content, whether accurate or not.

We make no warranties or representations regarding the accuracy or completeness of any content on the Site and accept no liability for any errors or omissions.

 

LIMITATION OF LIABILITY – PRODUCTS AND SERVICES

To the fullest extent permitted by applicable laws, we are not liable for any loss, damage, injury, or claim (whether direct, indirect, incidental, special, or consequential) arising out of or in connection with your use or misuse of our products or services, including but not limited to:

  • adverse reactions to products,
  • allergic responses,
  • misuse or failure to follow usage instructions,
  • or the suitability of any service or treatment for your individual needs.

It is your responsibility to follow all instructions, conduct patch testing as recommended, and seek professional advice where required. Our products and services are provided in good faith and based on the information you provide to us. Nothing in these Terms excludes any rights or remedies you may have under applicable laws that cannot be lawfully excluded or limited.

 

OUR RIGHT TO BE INDEMNIFIED BY YOU

To the fullest extent permitted by applicable laws, you agree to indemnify, and hold us and our related entities, affiliates, and our and their respective officers, agents and employees harmless from any loss, liability, claim, or demand, (including reasonable legal fees on a full indemnity basis), made by any third party due to or arising out of your use of this Site in violation of these Terms and/or arising from a breach of these Terms and/or any breach of your representations and warranties set out in these Terms or your breach of any law or the rights of a third party.

 

ADDITIONAL TERMS

By engaging our services, you may be required to agree to additional terms, including but not limited to client intake forms, consent forms, treatment plans, pre- and post-care instructions, and clinic-specific policies. These Additional Terms form part of your overall agreement with us and must be accepted before we can proceed with any treatment, program, or service delivery.

Where applicable, we will provide you with the relevant documentation either electronically or in-person, and your agreement may be obtained via signature, checkbox, or other confirmation method.

 

COMPETITIONS AND PROMOTIONS

We may from time to time run competitions or promotional giveaways through our Site or our social media channels. By participating, you agree to be bound by these Terms, as well as any specific terms and conditions that apply to each competition or promotion. We reserve the right to modify, suspend, or cancel any competition or promotion at any time without notice.

 

BREACH AND TERMINATION

The agreement constituted between us by your use of the Site may be terminated:

  1. where you breach any provision of these Terms; or 
  2. at any time by us without notice, in which case all disclaimers and limitations of liability will survive termination, and you will no longer be authorised to access the Site.

 

 

SEVERABILITY

If any term or provision of these Terms is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms will remain in full force and effect.

 

CEASING OUR WEBSITE

We have the right to discontinue this Site. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Site, at any time and at our sole discretion. We will not be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

 

ASSIGNMENT 

We are permitted to assign, transfer and subcontract our rights and/or obligations under these Terms without any notification or consent required. However, you are not permitted to assign, transfer or subcontract your rights and/or obligations under these Terms.

 

 

ENTIRE AGREEMENT

These Terms (together with our Privacy Policy, Booking Policy, Cancellation & Refunds Policy, Additional Terms and disclaimers) contained on this Site, constitute the entire understanding and agreement between us and you, in relation to your use of this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, respect to this Site and your use of this Site.

 

GOVERNING LAW AND JURISDICTION 

All Terms shall be construed in accordance with and governed in all respects by the laws of the State of Queensland, Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly, cost effectively and efficiently as possible. Where a dispute cannot be resolved, you agree to submit to the non-exclusive jurisdiction of the courts of the State of Queensland, Australia. 

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